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VSIDO Support => General Support => Topic started by: Gordon on November 19, 2020, 01:05:55 PM

Title: ET-2750 series printer / scanner
Post by: Gordon on November 19, 2020, 01:05:55 PM
Hi Folks

I have been trying for some time to install the scanner part of the above printer series.
I have downloaded and tried to install the drivers that Epson  list and have had no success at all so far. As far as I am aware the drivers have been installed, well according to gdebi, but sane xsane say that they can't locate the scanner, not detected, and I have no idea where to go from here. I have run sane-find-scanner and that came up with libusb:001:002 but it is not certain that is correct or something like that. Running xsane in root terminal i get

Unable to locate theme engine in module_path: "adwaita"

I have no idea what else there is that I can try help required please.  :(
Title: Re: ET-2750 series printer / scanner
Post by: VastOne on November 19, 2020, 02:54:06 PM
sudo apt install gnome-themes-standard should fix the issue
Title: Re: ET-2750 series printer / scanner
Post by: Gordon on November 30, 2020, 02:42:34 PM
Hi VastOne

Thanks for the reply and info. Sorry that I haven't answered before now but been very busy with doing a cross stitch dragon that I have been doing for about 4 years now and have nearly finished at last. Anyway
I have installed gnome-themes-standard but xsane still can't find the scanner part of the printer. I'll try reinstalling the drivers again now that i have installed what you said and see if that makes any difference  :)
Title: Re: ET-2750 series printer / scanner
Post by: PackRat on November 30, 2020, 04:31:54 PM
That may be the correct output for sane-find-scanner. Try again with:

sane-find-scanner -v

You can also try to scan an image with scanimage (http://www.sane-project.org/man/scanimage.1.html)

scanimage can also be used to locate devices. Give that a try to scan an image just to see if the scanner is up and running. I've always had trouble with Xsane.
Title: Re: ET-2750 series printer / scanner
Post by: Gordon on December 12, 2020, 04:09:53 PM
Hi PackRat

Just run the command that you suggested and got the following

This is sane-find-scanner from sane-backends 1.0.31-debian

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

searching for SCSI scanners:
checking /dev/scanner... failed to open (Invalid argument)
checking /dev/sg0... failed to open (Invalid argument)
checking /dev/sg1... failed to open (Invalid argument)
checking /dev/sg2... failed to open (Invalid argument)
checking /dev/sg3... failed to open (Invalid argument)
checking /dev/sg4... failed to open (Invalid argument)
checking /dev/sg5... failed to open (Invalid argument)
checking /dev/sg6... failed to open (Invalid argument)
checking /dev/sg7... failed to open (Invalid argument)
checking /dev/sg8... failed to open (Invalid argument)
checking /dev/sg9... failed to open (Invalid argument)
checking /dev/sga... failed to open (Invalid argument)
checking /dev/sgb... failed to open (Invalid argument)
checking /dev/sgc... failed to open (Invalid argument)
checking /dev/sgd... failed to open (Invalid argument)
checking /dev/sge... failed to open (Invalid argument)
checking /dev/sgf... failed to open (Invalid argument)
checking /dev/sgg... failed to open (Invalid argument)
checking /dev/sgh... failed to open (Invalid argument)
checking /dev/sgi... failed to open (Invalid argument)
checking /dev/sgj... failed to open (Invalid argument)
checking /dev/sgk... failed to open (Invalid argument)
checking /dev/sgl... failed to open (Invalid argument)
checking /dev/sgm... failed to open (Invalid argument)
checking /dev/sgn... failed to open (Invalid argument)
checking /dev/sgo... failed to open (Invalid argument)
checking /dev/sgp... failed to open (Invalid argument)
checking /dev/sgq... failed to open (Invalid argument)
checking /dev/sgr... failed to open (Invalid argument)
checking /dev/sgs... failed to open (Invalid argument)
checking /dev/sgt... failed to open (Invalid argument)
checking /dev/sgu... failed to open (Invalid argument)
checking /dev/sgv... failed to open (Invalid argument)
checking /dev/sgw... failed to open (Invalid argument)
checking /dev/sgx... failed to open (Invalid argument)
checking /dev/sgy... failed to open (Invalid argument)
checking /dev/sgz... failed to open (Invalid argument)
  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

searching for USB scanners:
checking /dev/usb/scanner... failed to open (Invalid argument)
checking /dev/usb/scanner0... failed to open (Invalid argument)
checking /dev/usb/scanner1... failed to open (Invalid argument)
checking /dev/usb/scanner2... failed to open (Invalid argument)
checking /dev/usb/scanner3... failed to open (Invalid argument)
checking /dev/usb/scanner4... failed to open (Invalid argument)
checking /dev/usb/scanner5... failed to open (Invalid argument)
checking /dev/usb/scanner5... failed to open (Invalid argument)
checking /dev/usb/scanner7... failed to open (Invalid argument)
checking /dev/usb/scanner8... failed to open (Invalid argument)
checking /dev/usb/scanner9... failed to open (Invalid argument)
checking /dev/usb/scanner10... failed to open (Invalid argument)
checking /dev/usb/scanner11... failed to open (Invalid argument)
checking /dev/usb/scanner12... failed to open (Invalid argument)
checking /dev/usb/scanner13... failed to open (Invalid argument)
checking /dev/usb/scanner14... failed to open (Invalid argument)
checking /dev/usb/scanner15... failed to open (Invalid argument)
checking /dev/usbscanner... failed to open (Invalid argument)
checking /dev/usbscanner0... failed to open (Invalid argument)
checking /dev/usbscanner1... failed to open (Invalid argument)
checking /dev/usbscanner2... failed to open (Invalid argument)
checking /dev/usbscanner3... failed to open (Invalid argument)
checking /dev/usbscanner4... failed to open (Invalid argument)
checking /dev/usbscanner5... failed to open (Invalid argument)
checking /dev/usbscanner6... failed to open (Invalid argument)
checking /dev/usbscanner7... failed to open (Invalid argument)
checking /dev/usbscanner8... failed to open (Invalid argument)
checking /dev/usbscanner9... failed to open (Invalid argument)
checking /dev/usbscanner10... failed to open (Invalid argument)
checking /dev/usbscanner11... failed to open (Invalid argument)
checking /dev/usbscanner12... failed to open (Invalid argument)
checking /dev/usbscanner13... failed to open (Invalid argument)
checking /dev/usbscanner14... failed to open (Invalid argument)
checking /dev/usbscanner15... failed to open (Invalid argument)
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
found USB scanner (vendor=0x04b8, product=0x112a) at libusb:001:002
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.
done

means nothing to me and I have no idea where to go from here
is there any other scanning software that might work ?
Title: Re: ET-2750 series printer / scanner
Post by: PackRat on December 13, 2020, 08:46:56 PM
found USB scanner (vendor=0x04b8, product=0x112a) at libusb:001:002
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.


There's your scanner.

You can search through the Debian packages for scanner software; I've never used any.

Have you tried the Debian User Forum (http://forums.debian.net/index.php?sid=fb090050652003932e9ac4eba204c2d9) - I bet someone has gotten this printer-scanner to work.
Title: Re: ET-2750 series printer / scanner
Post by: Gordon on December 16, 2020, 02:12:32 PM
Hi PackRat

The Debian forum is a waste of time. I don't remember joining them before but I must have done so but now i can't remember my password and every time i try to request a reminder / reset email they tell me the username and email address are invalid yet if i try and register with them they tell me that they are already in use so I have no way of getting on or telling them that they have a problem.
Anyway thanks for the help but still no luck I'm afraid